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Surcharges for Exceptional Activities

DHL Express is committed to providing customers with the best delivery service, which is why we are continuing to offer coverage to more parts of the world than any other company.
In order to maintain a consistently high level of service, DHL Express levies under given conditions a surcharge for exceptional activities. DHL Express regularly evaluates the level of these surcharges to reflect the changing costs associated with offering exceptional activities, and we strive to ensure these surcharges remain fair for our customers.
The following surcharges are payable on international shipments:

Description Surcharge (AED)
Remote Area Delivery 100.00 AED minimum and 1.86 AED/kilo if higher
Remote Area Pickup 100.00 AED minimum and 1.86 AED/kilo if higher
Dangerous Goods in Excepted Quantities 25.00 AED
Dangerous Goods in Limited Quantities 100.00 AED
Full Dangerous Goods 400.00 AED
Dry Ice (UN1845) 50.00 AED
Lithium Batteries Section II (PI966, PI969) 400.00 AED
Lithium Batteries Section II (PI967, PI970) No charge
Lithium Batteries Section I, II (PI965) 400.00 AED
Oversize Piece 330.00 AED
Non-Stackable Pallet 620.00 AED
Address Correction 50.00 AED
Elevated Risk 85.00 AED
Restricted Destination 125.00 AED
Valid from January 1, 2018

Should you have any questions on surcharges please contact usContact Us.